Help Center

FAQs

Frequently Asked Questions

Why do you test your products for Endocrine (hormones) Disruption?

Why don't you use retinol or benzoyl peroxide?

How long will the Acne-prone Skin Solution last?

How long do I have to use the Acne-prone Skin Solution to see results?

What is the best way to pop a pimple?

Why do I need the food supplement?

Are your products vegan?

Why do you use parfum?

Can I use the Acne-prone Skin Solution as an adult?

Is Skin Diligent packaging recyclable?

How to register for Skin Diligent referral program?

Do you offer a monthly subscription?

I made a mistake in my order

Returns and Refunds

How can I track my order?

What delivery options do you offer?

What happens if I am not home to accept my delivery?

Do you ship internationally?